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Team Lead Home Improvement (Full Time)

The Team Lead is responsible for the management of effective and efficient execution of retail merchandising and sales activities in a designated store by ensuring the quality and capacity of our services through training and development within the Home Improvement sector.
Responsibilities:
Essential Duties and Responsibilities:
Train reps on company process, policies, procedures, and position responsibilities.
Ensure quality execution by conducting audits and working with Reps to assess, train, and develop retail skills and knowledge.
Manage execution and overall performance of Reps to ensure completion of tasks.
Assign and manage team projects to utilize efficiencies and ensure quality execution within assigned location.
Schedules and manages client requests to work with Reps in designated location.
Communicates effectively.
Inspect company equipment on a regular basis to ensure proper maintenance.
Spend approximately 80% of their time conducting general bay service or maintenance, ensuring that the products are stocked and properly merchandised to provide the customer the best possible shopping experience.
Typically, 20% of their time is spent reviewing, coaching and mentoring Reps in assigned location.
RequirementsExperience in effectively managing and leading large numbers of hourly employees in a service related industry. Experience also necessary in successful team building, geographically dispersed staff, customer relations, employee performance management, sales and personal computer operations.
Education/Experience: Bachelor's Degree from a four-year college or university preferred; or at least 2 year's related experience and/or training; or equivalent combination of education and experience.
Computer Skills: Working knowledge of Word, Excel, Outlook and Adobe.
This position has direct supervisory responsibilities with approximately 9 employees.
Hours are M-F 6am ? 2:30pm with the potential for some weekend work.



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