FT Overnight Shelter Advocate

Covenant House California Position Announcement:
SHELTER ADVOCATE (FT/Overnight) - $17.45 per hour
As our direct care staff work with youth that are 18-24 years old, we require that applicants are at least 25 years old.
YEAH!, a program of Covenant House California, is a community-based agency providing shelter and support services to young adults between the ages of 18-24 who are homeless. Our programs include street-based outreach, a shelter for 30 youth each night, individual mental health supports, groups and activities, and ongoing support for individuals who have moved into housing.
YEAH!s core values include treating all people with dignity and respect; holding relationship-building as foundational to everything we do; being intentional about co-creating community; affirming and valuing diversity and fostering inclusivity; and, holding ourselves to high standards of quality for service delivery.
YEAH! has operated as a seasonal winter shelter program for the past 14 years, and this is the first year we will be open year-round for shelter operations! It is an exciting time, and we are looking for Shelter Advocates with enthusiasm, skilled experience in working with diverse young people, and creative intervention skills to join our team.
We are currently seeking to hire full time OVERNIGHT staff (12:15AM -8:15AM and 12:30AM-8:30AM). Please specify your availability when applying. (PER DIEM SHIFTS ARE ALSO AVAILABLE)
All staff members are also expected to attend staff meetings held every other Tuesday from 5:30-7:30pm at YEAH!
Prepare for each shift by reading staff log and communicating with on-site volunteers and co-workers.
Monitor and maintain the safety of youth in the shelter
Ensure the shelter is a welcoming environment, which includes maintaining a space in which harassment and discriminatory actions or remarks are not tolerated.
Engage with youth in the program to check in on their well-being
Assist youth in navigation of shelter program and guidelines
Consistently enforce shelter guidelines
Utilize harm reduction intervention, particularly in relation to substance abuse
Thoroughly and accurately document all pertinent incident that take place throughout shift, as well as any referrals or support services provided to youth clients.
Assist in maintenance of the shelter space
Maintain strict confidentiality of all clients information, with the exception of instances mandated by law. In such cases, follow agency protocol for reporting and response.
Take on role as listener, guide, and role model for youth; not as a therapist nor as a friend.
Adopt a trauma-informed, flexible approach to the work that identifies problems as external from individuals
Additional projects or responsibilities, as needed and assigned by supervisor
Stay awake throughout entire shift to ensure safety and security of youth program
Assist with maintenance of shelter space, including doing laundry, organizing donations room, completing facility logs, and other projects as needed
Maintain client resource files
Facilitate mornings schedule, including turning on lights and making announcements about times to wake up, ensuring all participants leave the program on-time
Document the number of youth who stayed overnight in the program and complete exit assessments with any youth who report they are leaving the program.
Complete full overnight checklist on each shift
EXPERIENCE: Minimum of 1-2 years experience working with young adults ages 18-24 in a supportive capacity. Experience working with youth who are homeless and/or with youth who have expressed mental health or substance use concerns preferred.
SKILLS: Must have strong verbal and written communication skills, and demonstrated capacity to make safety-driven, effective decisions in crisis situations. Must be able to respond in clear, calm manner to crises that may arise, including incidents of confrontation, violence or medical crises. Must be computer literate (Word, Excel, databases, etc.). Must be a team player with the ability to work collaboratively with other staff members, program participants, and volunteers. Must have personal willingness to engage in self-reflective practice, including awareness of ones own cultural biases.
WORKING CONDITIONS: Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time. The shelter is open 7 days per week year-round: some weekend/holiday work may be required.
KNOWLEDGE: Harm Reduction Philosophy and Application; Crisis Intervention; Mental Health Care; Attachment Theory; Multi-Cultural Awareness; and Trauma Informed Care. Adopting a stance of constant learning is embraced and expected. CPR & First Aid training preferred, but can be obtained post-hire.
EQUIPMENT USED: Computers (including email and online database) and telephone.
ADDITIONAL REQUIREMENTS: Criminal background check clearance and TB testing are requirements for hire.
YEAH! is proud to be an equal opportunity employer. We are committed to co-creating an inclusive and welcoming work environment.

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