Food Services Manager (5235U) #22337
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance academic and artistic, political and cultural make it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: November 7, 2016
Departmental Overview
At Cal Dining, we believe that breaking bread together is a unique aspect of dining on-campus with friends, faculty or staff. Our focus is on nourishing the Cal community, both for physical and social well-being, through customer-driven programs, culinary excellence and campus social responsibility.
Involves all aspects of food service operations, including preparation, serving and presentation of food and beverages; dining and serving area set up; cleaning of the facilities, equipment and tableware; greeting customers, checking meal cards and executing transactions.
Assumes a leadership role in the organizing and supervision of staff for dining, catering and or concessions. Participates in coordinating activities, assigning work and training of employees on proper food preparation and service techniques. Exhibits expertise in all phases of food preparation and use of all equipment used for production and service. Demonstrates good judgment in selecting quality assurance methods and techniques for obtaining solutions. Normally receives minimal instructions on daily work assignments with general instruction provided on new and or complex assignments.
Responsibilities
Develop schedules and set staffing levels to meet business need while managing labor costs effectively.
Closely oversees day to day activities of employees who operate and maintain food production and service areas. Adjust labor schedule and work assignments to match production volume.
Trains and directs employees in the preparation and service of meals using established food safety guidelines, procedures and quality control. Assigns tasks, checks work areas at frequent interval.
Ensures staff have knowledge and understanding of event details and specifications as well as any client expectations.
Maintains and follows appropriate personnel actions within organization.
Ongoing performance management, including: timely staff feedback, setting clear expectations, recognizing outstanding performance, supporting career development, training, writing annual performance evaluations
Understands collective bargaining agreements.
Supervises and follows approved cash and payment handling policies and procedures.
Purchases food products and supplies as needed for special events and catering.
Conducts weekly inventories, making adjustments as necessary to maintain accurate budget information and precise accounting of food and non-food items.
Responsible for the maintenance and repair of food production equipment
Maintains food, labor and supply cost within budgetary requirements.
Ensures compliance with cash and payment handling policies and procedures.
A portion of the time is spent performing individual tasks related to food service operations such as set-up/break-down, cleaning, and serving.
Prepare and assist in the production of menu items following department recipes in accordance with departmental policies and procedures.
Audits, trains, and ensures staff are meeting and adhering all times to: quality control; Hazard Analysis and Critical Control Points principles of food preparation, safety and sanitation; all food service health, safety, nutritional, recipe, policies and guidelines. Ensure the highest quality product is served to the customer.
Manages the maintenance and cleanliness of the food production areas, including the kitchen, service areas, storage areas, receiving, dock, and trash area.
Identifies and resolves a wide range of quality assurance issues in creative and imaginative ways.
Merchandises food as required for location.
Supervises and follows approved cash and payment handling policies and procedures.
Responsible for practicing good stewardship with university and customer resources.
Assists functional unit as needed. Operates a campus vehicle for deliveries, etc.
Maintains exceptional customer service standards. Ensures superior service during all on and offsite catered events.
Meet and exceed customer service expectations, anticipating needs and addressing issues.
Participates in ongoing customer service programs which include personal interaction with customers, responding to customer comments
Responsible for maintaining positive client relationship and exhibits a cheerful and helpful attitude.
Plan, organize and manage a variety of special events from set up to clean up both on site and off site as needed.
Accommodate last minute requests efficiently and courteously.
Ensure deadlines are met for service and event schedules.
Required Qualifications
Solid knowledge in food service and sanitation regulations
Solid verbal and written communication in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management
Solid decision making and reasoning skills, and ability to develop original ideas to solve problems, and perform operations analysis and quality control analysis
Solid and effective interpersonal and work supervision skills to provide guidance to other personnel
Intermediate computer applications skills
Experience with concessions, catering and/or event services
Ability to work evenings, weekends and holidays as needed
Preferred Qualifications
2 years or more supervisory experience in food service or similar operation
Experience in a food service operation at college of university
Experienced with cash handling in a retail or restaurant environment
Ability to multitask and delegate to coordinate multiple events at one time
Exposure or education in sustainability and food security
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Driving Required
A valid driver's license and DMV check for driving record is required.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date
The First Review Date for this job is: November 7, 2016
Departmental Overview
At Cal Dining, we believe that breaking bread together is a unique aspect of dining on-campus with friends, faculty or staff. Our focus is on nourishing the Cal community, both for physical and social well-being, through customer-driven programs, culinary excellence and campus social responsibility.
Involves all aspects of food service operations, including preparation, serving and presentation of food and beverages; dining and serving area set up; cleaning of the facilities, equipment and tableware; greeting customers, checking meal cards and executing transactions.
Assumes a leadership role in the organizing and supervision of staff for dining, catering and or concessions. Participates in coordinating activities, assigning work and training of employees on proper food preparation and service techniques. Exhibits expertise in all phases of food preparation and use of all equipment used for production and service. Demonstrates good judgment in selecting quality assurance methods and techniques for obtaining solutions. Normally receives minimal instructions on daily work assignments with general instruction provided on new and or complex assignments.
Responsibilities
Develop schedules and set staffing levels to meet business need while managing labor costs effectively.
Closely oversees day to day activities of employees who operate and maintain food production and service areas. Adjust labor schedule and work assignments to match production volume.
Trains and directs employees in the preparation and service of meals using established food safety guidelines, procedures and quality control. Assigns tasks, checks work areas at frequent interval.
Ensures staff have knowledge and understanding of event details and specifications as well as any client expectations.
Maintains and follows appropriate personnel actions within organization.
Ongoing performance management, including: timely staff feedback, setting clear expectations, recognizing outstanding performance, supporting career development, training, writing annual performance evaluations
Understands collective bargaining agreements.
Supervises and follows approved cash and payment handling policies and procedures.
Purchases food products and supplies as needed for special events and catering.
Conducts weekly inventories, making adjustments as necessary to maintain accurate budget information and precise accounting of food and non-food items.
Responsible for the maintenance and repair of food production equipment
Maintains food, labor and supply cost within budgetary requirements.
Ensures compliance with cash and payment handling policies and procedures.
A portion of the time is spent performing individual tasks related to food service operations such as set-up/break-down, cleaning, and serving.
Prepare and assist in the production of menu items following department recipes in accordance with departmental policies and procedures.
Audits, trains, and ensures staff are meeting and adhering all times to: quality control; Hazard Analysis and Critical Control Points principles of food preparation, safety and sanitation; all food service health, safety, nutritional, recipe, policies and guidelines. Ensure the highest quality product is served to the customer.
Manages the maintenance and cleanliness of the food production areas, including the kitchen, service areas, storage areas, receiving, dock, and trash area.
Identifies and resolves a wide range of quality assurance issues in creative and imaginative ways.
Merchandises food as required for location.
Supervises and follows approved cash and payment handling policies and procedures.
Responsible for practicing good stewardship with university and customer resources.
Assists functional unit as needed. Operates a campus vehicle for deliveries, etc.
Maintains exceptional customer service standards. Ensures superior service during all on and offsite catered events.
Meet and exceed customer service expectations, anticipating needs and addressing issues.
Participates in ongoing customer service programs which include personal interaction with customers, responding to customer comments
Responsible for maintaining positive client relationship and exhibits a cheerful and helpful attitude.
Plan, organize and manage a variety of special events from set up to clean up both on site and off site as needed.
Accommodate last minute requests efficiently and courteously.
Ensure deadlines are met for service and event schedules.
Required Qualifications
Solid knowledge in food service and sanitation regulations
Solid verbal and written communication in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management
Solid decision making and reasoning skills, and ability to develop original ideas to solve problems, and perform operations analysis and quality control analysis
Solid and effective interpersonal and work supervision skills to provide guidance to other personnel
Intermediate computer applications skills
Experience with concessions, catering and/or event services
Ability to work evenings, weekends and holidays as needed
Preferred Qualifications
2 years or more supervisory experience in food service or similar operation
Experience in a food service operation at college of university
Experienced with cash handling in a retail or restaurant environment
Ability to multitask and delegate to coordinate multiple events at one time
Exposure or education in sustainability and food security
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Driving Required
A valid driver's license and DMV check for driving record is required.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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