Do you share Hornblower's passion for providing amazing experiences? If you are an enthusiastic team player who thrives in an environment where communication, creativity and cooperation are encouraged, this may just be the opportunity for you. As we say at Hornblower, why work when you can cruise?
We are seeking talented, service minded individuals who are committed to absolute guest satisfaction in a fast paced, high energy and fun environment. Candidates must be professional, dependable and friendly. This is a great opportunity for those interested in growing within the organization.
Position specific responsibilities:
Solo responsibility for multi-course seated meal service sections ranging from 14-22 guests.
Solo responsibility for buffet-meal sections ranging from 25-32 guests.
Learning and execution of safety procedures to manage the unlikely event of a vessel emergency while underway.
Solo responsibility for multi-course seated meal service sections ranging from 14-22 guests.
Attentive service for our various products which may include a champagne brunch buffet, cocktail receptions, plated meal service and more.
Must be able to navigate stairs while carrying trays of food.
Dining room set-up restock and clean during each shift.
Perform all duties efficiently in the time allotted.
Must be able to check I.D's for those guests purchasing alcoholic beverages.
Take pride in personal grooming and how you present yourself to others.
Teamwork is highly valued and you must work well with others.
Enjoy beautiful bay views and learn about our products and San Francisco trivia to share with our guests.
Safety is an important part of our culture. Must adhere to all safety standards.
Desired background:
Banquet server or restaurant bussing experience desired.
One year prior employment history.
Excellent communication and customer service skills.
Must be able to obtain a TWIC and MMC.
Must provide a copy of a California Serve Safe certificate within 30 days of employment.
Experience with a POS.
Ability to reach, bend, push and pull up to 50 pounds.
Day's evenings, weekend's and holiday shifts are available. A Flexible schedule is required.
Pre-employment background and drug testing required.
Hornblower Cruises & Events has been the leading yacht and public dining cruise company in the United States for more than 32 years. The San Francisco-based organization operates more than 60 vessels in northern California (San Francisco, Berkeley and Sacramento) and southern California (San Diego, Newport Beach, Long Beach and Marina del Rey), and the company also launched Hornblower New York in 2012. In addition, Hornblower operates two ferry service concessions for the National Park Service: Alcatraz Cruises provides transportation to Alcatraz Island, and the Statue Cruises provides transportation to the Statue of Liberty and Ellis Island. In 2014, the company will open boat tour service in the Niagara Falls Gorge in Niagara Falls, Canada. Hornblower treats guests to a broad range of dining, entertainment and sightseeing cruises aboard U.S. Coast Guard and Transport Canada certified yachts.
Hornblower Cruises & Events is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability

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