High Performance Computing System Engineer,
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. At HPC, MCS and Hewlett Packard Labs, we focus on cutting edge, high-performance, high-scale customer solutions serving a wide range of industries and end-users. Our organization includes High Performance Computing (HPC), Artificial Intelligence (AI), Mission Critical Solutions (MCS), Edgeline, Moonshot and Hewlett Packard Labs. Location:
Onsite, Berkeley, CA
Responsibilities:
In this role, you will:
oMaintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents oMaintain system software and firmware revisions, including patches, updates, and OS upgrades oSolve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution oGather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues oProvide solutions and implement repair or workarounds when possible, fully documenting steps taken when required oManage software issues for both the system and user applications, submitting and tracking bugs as required oAnswer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications Education and Experience Required:
oBachelor's degree in Computer Science, Engineering, or related area of study o8
years' HPC-related experience, ideally with large-scale HPC and parallel file system administration and support oWithout a degree, three additional years of relevant professional experience (11
years in total) Knowledge and Skills:
oExtensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security oAbility to lead and work effectively in a team environment oDirect experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred oAbility to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed oExcellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines oExperience with project planning and management, process management, and team or project leadership preferred oAble to clearly document processes and procedures with a focus toward mentoring and knowledge sharing oOccasional travel for training is required Join us and make your mark! We offer:
oA competitive salary and extensive social benefits oDiverse and dynamic work environment oWork-life balance and support for career development oAn amazing life inside the element! Want to know more about it? HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status.
Salary Range:
$150K -- $200K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
Onsite, Berkeley, CA
Responsibilities:
In this role, you will:
oMaintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents oMaintain system software and firmware revisions, including patches, updates, and OS upgrades oSolve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution oGather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues oProvide solutions and implement repair or workarounds when possible, fully documenting steps taken when required oManage software issues for both the system and user applications, submitting and tracking bugs as required oAnswer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications Education and Experience Required:
oBachelor's degree in Computer Science, Engineering, or related area of study o8
years' HPC-related experience, ideally with large-scale HPC and parallel file system administration and support oWithout a degree, three additional years of relevant professional experience (11
years in total) Knowledge and Skills:
oExtensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security oAbility to lead and work effectively in a team environment oDirect experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred oAbility to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed oExcellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines oExperience with project planning and management, process management, and team or project leadership preferred oAble to clearly document processes and procedures with a focus toward mentoring and knowledge sharing oOccasional travel for training is required Join us and make your mark! We offer:
oA competitive salary and extensive social benefits oDiverse and dynamic work environment oWork-life balance and support for career development oAn amazing life inside the element! Want to know more about it? HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status.
Salary Range:
$150K -- $200K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications.
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